Follow

Resolved: UPS/ProStores rate calculation problem

StorePorter received word this morning that an issue arose over the weekend causing UPS rate quotes to fail for all ProStores sites using the UPS rate interface.  This affects you only if your store uses the ProStores/UPS rate interface to calculate actual UPS shipping charges based on product size and weight.  eBay/ProStores is working with UPS to resolve the issue.  As information is available, we will post additional comments to this topic.

Was this article helpful?
0 out of 0 found this helpful

Have more questions? submit a request, schedule a call or phone 208-416-6100, #2

Comments

  • Avatar
    Dan Lauer

    Our hosting partner implemented a code change at about 2:30pm PDT yesterday to correct this problem.  It is resolved at this time.

Powered by Zendesk